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Privacy Policy

Borealis Networks and Integrated Security LTD. (“Borealis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website (the “Site”) or contact us through the Site.

This policy is intended to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, British Columbia’s Personal Information Protection Act (BC PIPA).

1) What this policy covers

This Privacy Policy applies to personal information collected through:

  • Our Site and any pages or forms on the Site

  • Email, phone, or other communications initiated through the Site

  • Business inquiries, quote requests, and service onboarding initiated online

This policy does not cover personal information collected through third party websites you may access via links from our Site.

2) Personal information we collect

We collect personal information that you provide voluntarily, including:

  • Contact details (name, company name, email address, phone number)

  • Inquiry details (site/service requirements, location(s), project notes, budget ranges you share)

  • Communications (messages you send us and our replies)

  • Scheduling details (requested appointment times or site visit requests)

We may automatically collect limited technical information when you use the Site, such as:

  • Device and browser information (browser type, device type, operating system)

  • Usage data (pages viewed, time spent, referring page)

  • Approximate location (city/region inferred from IP address)

  • Cookies and similar technologies (see Section 7)

We do not intentionally collect sensitive personal information through the Site (for example, health information, government ID numbers, or payment card details). Please do not submit sensitive information through web forms unless we specifically request it through a secure method.

3) How we use personal information

We use personal information to:

  • Respond to inquiries and provide quotes or proposals

  • Communicate about scheduling, site requirements, and service options

  • Provide customer support and handle requests

  • Improve the Site’s performance, functionality, and user experience

  • Maintain security, prevent fraud, and protect our systems

  • Comply with legal and regulatory obligations

4) Legal basis and consent

Where required by law, we collect, use, and disclose personal information with your consent. Consent may be express (for example, you submit a form) or implied (for example, you contact us for a quote). You may withdraw consent at any time, subject to legal or contractual restrictions.

5) When we share personal information

We may share personal information in limited circumstances, including:

  • Service providers who help us run our business (for example, website hosting, email services, analytics, CRM tools). They are only permitted to use personal information to provide services to us.

  • Professional advisors (legal, accounting, insurance) where necessary.

  • Legal and compliance situations, if required to comply with law, regulation, court order, or lawful requests.

  • Business transactions (for example, merger, acquisition, or sale of assets), where personal information may be transferred as part of the transaction, subject to confidentiality and applicable law.

We do not sell personal information.

6) International transfers

Some third party service providers may store or process data outside of Canada (for example, in the United States). When personal information is processed outside Canada, it may be subject to the laws of that jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place.

7) Cookies and analytics

Our Site may use cookies and similar technologies to:

  • Enable core Site functionality

  • Remember preferences

  • Understand how the Site is used and improve performance

You can control cookies through your browser settings. Disabling cookies may affect how the Site functions.

Analytics: We may use analytics tools (such as Google Analytics or similar) to understand Site traffic and usage patterns. These tools may collect information such as your IP address, device identifiers, and browsing activity on our Site.

8) Data retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, and as required by applicable laws, accounting rules, and contractual obligations. We may retain inquiry and communications records for business continuity, security, and dispute resolution.

9) Safeguards and security

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10) Your rights and choices

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent (where applicable)

  • Ask questions about our privacy practices

To make a request, contact us using the details below. We may need to verify your identity before responding.

11) Third party links

Our Site may contain links to third party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third party sites you visit.

12) Children’s privacy

Our Site is not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when the policy was last revised. Your continued use of the Site after updates means you accept the updated policy.

14) Contact us

If you have questions, requests, or concerns about this Privacy Policy or our handling of personal information, contact:

Borealis Networks and Integrated Security LTD.
Attn: Privacy Officer
[Mailing Address]
[City], BC, Canada [Postal Code]
Email: [privacy@yourdomain.com]
Phone: [Your Phone Number]

If you tell me what your website actually uses (contact form provider, booking tool, Google Analytics, Meta pixel, CRM like HubSpot, etc.), I can tighten this to match your stack and remove anything you don’t use.

create a meta description for the site

Here are a few strong meta description options (all kept around the usual ~150–160 character range). Pick one:

  1. Borealis Networks and Integrated Security delivers networks, managed IT, CCTV, access control, and VoIP solutions across Northern BC. Reliable support from real people.

  2. Network installation, managed services, CCTV, card access control, and VoIP phone systems for Northern BC businesses and public sector. Responsive local support.

  3. Secure, connected, and supported. Borealis provides network solutions, managed IT, CCTV and access control installs, plus business VoIP for single and multi site clients.

  4. End to end IT and physical security for Northern BC. Network installs, managed services, CCTV, access control, and VoIP phone systems with responsive support.

If you tell me your primary audience (public sector vs. dealerships vs. mines/industrial), I’ll tailor one to maximize clicks for that exact market.

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